Immediate Release
March 3, 2004

GGS Book Services India-Based Operation Offers Top Quality and Cost Benefits to Book Publishers

YORK, PA --- GGS Information Services, 3265 Farmtrail Road, formally announces that its Book Services division’s India-based production support office now joins with its Pennsylvania and New Jersey offices in offering a full-range of editorial, content development, and management services for book publishers.

Based in Chennai, India, the office heralds the beginning of a true internationally-focused service arm for GGS customers, fully operational while the company’s Pennsylvania and New Jersey offices are closed during typical non-business hours. This provides a “mirror” customer production support operation with seamless integration and maximum flexibility for those associated with el-hi, collegiate, and professional textbooks and publications.

Established in late November 2003, the India operation has been in production for the past several months and has already completed several projects for customers in the United States.

“While many U.S.-based firms have enhanced their efficiencies and operations with an India-based business component, most do not have a high degree of oversight by U.S.-trained management on site. The key difference to our customers is that our managing director in India has been with us for many, many years and has full oversight, project management, and control responsibility. This daily contact with our senior management team promotes our concept of ‘world class’ quality and reflects our pursuit of ISO quality registration for this facility in the very near future,” noted Lloyd Kendall, executive vice president.

“An extensive computer network linking all locations maximizes the time we devote to any one project, and further supports our initiative in having the best business model possible, for publishers located anywhere in the world,” he added.

GGS Book Services relies on two-way video conferencing to provide another strong technological ‘thread’ for its staff – regardless of physical location – delivering added flexibility in quickly communicating information about production schedules or potential changes to customer requirements.

The new India operation, known as GGS Information Services India Pvt. Ltd, is located in a modern multi-story office structure in the heart of Chennai’s rapidly growing business district, and will undergo future expansion as GGS continues to further broaden its reach to attract and retain publishers in the growing publishing markets of Western and Eastern Europe and Asia.

The added efficiencies and productivity realized with the India office of GGS, combined with its ability to react quickly and seamlessly among global locations, is a crucial asset known as the company’s innovative Power of One resource for book publishers.

For more information, contact GGS Book Services at (866) 758-BOOK, or visit www.ggs-books.com.

The company will also be attending the upcoming BookTech 2004 Conference, March 15-17, at the Hilton New York in New York City, exhibiting at booth #212.